What Is a Managed Print Service?

Multifunction printer screen with Shine Business Solutions branding for managed print services.

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Published on
6 June 2025
Reading time
3 minutes

Managed Print Services (MPS) help businesses take control of their printing. Instead of juggling printers, supplies, contracts, invoices, service tickets and spiralling costs, you get a single streamlined solution. It’s printing—but smarter, faster, and cheaper.

What Is a Managed Print Service?

A Managed Print Service is a professional solution where an external provider takes responsibility for managing your print environment. That includes your printers, your toner, your support calls, your costs—and your peace of mind. MPS is designed to reduce your overheads, improve your workflows, and remove the hassle of managing print in-house.

It’s not just about buying or leasing printers. It’s about making sure they work efficiently, cost-effectively, and securely, every single day.

What’s Included in a Typical MPS?

Here’s what a good managed print service should cover:

  • Hardware – Printers, scanners, multifunctional devices—leased or provided.
  • Supplies – Automated delivery of toner and consumables before you run out.
  • Support – Maintenance, repairs, helpdesk, remote monitoring, and proactive service.
  • Software – Tools to track usage, control costs, and manage security.
  • Reporting – Monthly breakdowns, performance metrics, SLA reviews.
  • Security – Secure print release, user authentication, GDPR-compliant data handling.

Why Businesses Choose MPS

Print is often overlooked—but it comes with hidden costs and headaches. Managed Print solves those issues at the source. Here’s why MPS makes sense for so many businesses:

  • Cost Control – Predictable billing and reduced waste mean better margins.
  • Increased Uptime – Devices are monitored remotely and serviced proactively.
  • Less Admin – No more chasing toner orders or logging service calls.
  • Improved Security – Built-in compliance tools help protect sensitive documents.
  • ESG Gains – MPS helps reduce paper use, energy consumption and CO2 footprint.

MPS vs Print Leasing vs Print Management

Print leasing gives you hardware. Print management gives you data. MPS gives you both—plus the service, the security, and the strategic support to keep things running without drama.

ServiceWhat You Get
Printer LeasingHardware only—no service, no monitoring, no toner
Print ManagementReporting and control tools—but no hardware or support
Managed Print ServiceAll-in-one: hardware, software, support, supplies, security

Is MPS Right for You?

If you’re spending too much time—or money—on printing, MPS is likely the answer. Whether you’re an SME looking to reduce overheads, or a larger organisation trying to simplify print across multiple locations, a well-run MPS will reduce your cost-per-page, free up your IT team, and help you hit sustainability targets too.

And the best part? When it’s working well, you barely notice it’s there.

Next Steps

Want to see how much you could save with a managed print service? Start with a quick audit—or just get in touch. We’ll review your current setup, highlight quick wins, and build a roadmap that makes sense for your business.

Print shouldn’t be a problem. Let’s make it an advantage.